FAQ

Click a question below to expand:

What treatment is going to be best for me?

The best starting point is booking a consultation with me. We can talk about what it is that’s bothering you and how best to tackle it.

I can help you understand the best course of action and find a suitable budget and timeframe.

Consultations just require a £20 booking fee which is redeemable against treatments or products.

Will I get instant results from a facial?

Your bespoke facial will restore instant radiance yes. But (sadly) there’s no such thing as one and done. Skin health is achieved over time and your client journey may include different treatments over a period to reach your skin goals.

How many peels will I need?

This question is a little bit like “how long is a piece of string…”. There are different factors to consider such as your initial concern, your skin type and your goals. I will help plan a course focused on results.

What is the difference with medical grade skincare?

The key factors to medical grade skincare is that it has been created (usually by dermatologists, pharmacists, skin experts) to treat specific skin conditions. These include rosacea, pigmentation, acne and lines / wrinkles.

You won’t notice any medical grade skincare brands in shops or on the high street. This is because they are purchased and prescribed to you from a medical professional or from someone like me, (a skin geek and level 4 certified aesthetic therapist).

Medical grade products undergo a variety of tests to be able to include the correct potency of actives to help support your skin.

Skincare products that are available to you in supermarkets, shops and on the Internet don’t go through this thorough testing. They will only contain the tiniest amount of active ingredients and therefore will never penetrate below the epidermis.

Don’t be fooled by high prices or luxury packaging, Sorry to be the bearer of bad news but just because you’re paying a higher price doesn’t mean it’s any good for your skin. What really matters is the testing, the ingredients and the potency, not the logo on the front of the product.

I’m in my 40’s, what would you suggest?

Getting older is a blessing.

If you’re concerned about the laughter lines that are appearing or that you’re still looking tired after a good night’s sleep then there are a few different treatment avenues we can explore. I would definitely invest in medical grade skincare for your home routine and I can talk to you about Vitamin-A and why I love it so much.

Book your consultation with me to get the low down on looking great - not looking “done”.

Do you do anti-wrinkle injections?

No - I’m not a medical Nurse or Doctor, plus I feel that there are a lot more non-invasive alternatives out there if you’re wanting a more youthful appearance. Botox isn’t the only option for reducing lines and wrinkles.

I’ve never had a hot stone massage, will it hurt?

I would always recommend you try a hot stone massage, they are relaxing, soothing and best of all help relieve tension. The stones are smooth and warm, they are used during the massage to offer a deeper level of massage. You may feel a little achy post treatment but this is normal and very similar if you were to have a regular massage.

How does the laser hair removal system work?

This laser technology delivers high levels of energy in a short time, effectively destroying hair follicles and preventing regrowth.

Is the UltraDiode suitable for all skin types?

Yes, the UltraDiode's advanced technology allows for safe and effective treatments across all skin types, ensuring optimal results for a diverse clientele.

How many laser hair removal sessions are typically required?

While individual results may vary, clients often see significant hair reduction after a few sessions, I recommend committing to a course of 8 sessions in total.

Is laser hair removal treatment painful?

The UltraDiode machine is designed with integrated advanced active skin cooling technology, operating at ice-cold temperatures to keep the skin cool throughout treatments, optimising client comfort without compromising on great results.

What areas can be treated for laser hair removal?

The UltraDiode machine I have is versatile and can safely and effectively remove unwanted hair from various body areas, including the face, legs, arms, underarms, back, chest, and bikini line.

Are there any side effects with laser hair removal?

Laser hair removal is a safe procedure. Some clients may experience temporary redness or slight swelling in the treated area, which typically subsides shortly after treatment.

How should I prepare for my laser hair removal session?

It's advisable to shave the treatment area 24 hours prior to your appointment. Avoid waxing, plucking, or bleaching hair for at least four weeks before treatment, and limit sun exposure to reduce the risk of complications.

What makes UltraDiode different from other laser hair removal systems?

I spent a long time searching for a system that is safe and effective. The UltraDiode's distinguishing UHD™ laser technology delivers high levels of energy in a short space of time for effective, comfortable, and consistently reliable hair removal treatments.

Unlike regular diode lasers that may only weaken the target hair, the UltraDiode's UHD™ pulses successfully achieve complete follicle destruction, regardless of whether the hair is finer or lighter.

Is the booking deposit for all treatments?

Yes, all treatments require a deposit of £20. This is taken at point of booking and deducted from your bill. These are the booking terms and I’m unable to confirm your treatment in the diary if payment hasn’t been received at the point of booking.

How do I cancel my appointment?

Please call 01824 253 022 as soon as possible if you need to cancel or change your appointment. I do ask for a minimum of 48 hours notice. Failure to arrive or cancel within this timeframe will mean your deposit is processed.


If you have any other questions, feel free to get in touch